LEGAL
Refund Policy
We want you to be happy with Canopy. Here's how refunds work.
First month satisfaction guarantee
If you're not satisfied with Canopy during your first month, email us at hello@canopyseo.com and we'll refund your first payment in full. No questions asked. This applies to your first subscription payment only.
Subscription cancellation
You can cancel your subscription anytime from your account settings. When you cancel:
You keep access through the end of your current billing period
Articles you've already generated are still yours
Any unused article pack credits remain in your account
We don't offer refunds for partial months. If you cancel on day 5 of your billing cycle, you still have access through day 30.
Article packs
Article pack purchases ($20 for 10 articles) are non-refundable once credits have been used. If you haven't used any credits from a pack, we'll refund it within 7 days of purchase — email us.
Billing errors
If you believe you were charged incorrectly, email us at hello@canopyseo.com within 30 days of the charge. We'll review and correct any billing errors promptly.
How to request a refund
Email hello@canopyseo.com with your account email and a brief description. We aim to process all refund requests within 5 business days. Refunds are issued to your original payment method via Stripe.